Jilbd Privacy Policy — Your information is safe with us

1 Introduction

jilbd believes that your personal data is your asset. When you share information with us, keeping it safe is our responsibility. This Privacy Policy This document explains how your information is collected, used, and kept secure on the jilbd platform.

We are committed to providing a safe and transparent betting environment for users in Bangladesh. jilbd's Privacy Policy Built in compliance with international data protection standards. Whether you're registering, placing a bet, or contacting our support team — your information is fully secure with us at every step.

This policy isn't just about meeting legal obligations — it's our genuine commitment to you. If anything is unclear, reach out to our support team. We're always here to help.

2 What data we collect

jilbd collects three types of information — what you provide directly, what is generated through your use of the platform, and what comes through during payment processing. Details are provided below:

Automatically Collected Information

When you jilbd use our website or app, certain information is collected automatically. This includes your IP address, device operating system, browser type and version, time spent on the platform, and which pages you visited. This information is used to improve site performance and ensure security.

3 How your data is used

jilbd uses your information only for specified purposes. We never use your data for anything beyond what is necessary. The list of uses for collected information is provided below:

• Account management: Registration, login, and profile verification
• Payment Processing: Processing Deposits & Withdrawals
• Customer Support: Resolving your complaints and queries
• Security: Prevention of fraud, deception, and money laundering
• Legal Obligations: Meeting regulatory and government authority requirements
• Service improvement: Analyzing and improving user experience
• Promotional communications: Sending bonus and promotional offers with your consent

4 Data retention and deletion

jilbd Your data is not retained beyond the defined period. Your information is kept for as long as your account remains active. After account closure:

• Financial transaction records are retained for up to 5 years as required by law
• Personal identity information is deleted within 1 year of account closure
• Betting history and log files are automatically deleted after 6 months
• Cookie data is cleared at the end of a browser session or after a set expiry period

You can request deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations.

5 Cookies Policy

jilbd The platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They remember your login details and retain preferences such as your favourite games or language settings.

Types of Cookies We Use

• Essential Cookies: Essential for the platform to function properly — these cannot be disabled
• Performance Cookies: Measures site speed and performance
• Functional Cookies: Remembers your preferences and settings
• Analytics Cookies: Analyzes user behavior to improve services

You can manage cookies through your browser settings. However, disabling essential cookies may affect jilbd Some features of the platform may not function properly.

6 Sharing Information with Third Parties

jilbd We do not sell or rent your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Only the information required to process transactions with Mobile Pay, Nagad, and Rocket
• Legal authorities: Under a court order or lawful request from a government authority
• Security partners: For fraud detection and prevention
• Technology partners: Service providers necessary for platform operations

7 Your Rights

jilbd's Privacy Policy grants you the following rights. To exercise any of these rights, please contact our support team.

8 Child protection

Any underage individual jilbdregisters on the platform and this comes to our attention, that account will be immediately terminated and all associated data will be deleted. If a parent or guardian believes their child has created an account on our platform, please contact our support team immediately.

9 Security Measures

jilbd has implemented industry-standard technical and administrative measures to protect your information. Our security framework includes:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption
• Two-Factor Authentication (2FA): OTP verification for account login
• Firewall Protection: Advanced firewall to prevent unauthorized access
• Regular security audits: Regular security audits conducted by external specialists
• Restricted Access: Only authorised staff can access your information
• Data backup: Regular backups are taken to prevent data loss

10 Privacy Policy updates

jilbd We may update this Privacy Policy These may change at any time. For significant changes, advance notice will be sent to your registered mobile number or email.

Continuing to use the platform after any changes means you automatically accept the new Privacy Policy you will be considered to have accepted them. We therefore recommend visiting this page regularly. Always check the "Last Updated" date at the top of the page.

11 Contact Us

This Privacy Policy If you have any questions, complaints, or requests regarding

• Email: support@jilbd.bet
• Live chat: Available on the platform 24/7
• Response time: Usually within 24 hours

We treat every data protection request with the utmost priority and work to resolve it as quickly as possible.